2 232 läst · 11 svar
2k läst
11 svar
Brus i telefon i Engelska
Hej
I have, since a few weeks, a lot of noise in my telephone and that is so hard that I can not make any calls because I can not hear the other side.
I also have 8MB bredband which works but not fast. I check the speed and that is 5MB downstream and 0,5 upstream.
I have one walloutlet, the one from Telia.
Can someone help me to solve this problem ?
Mvh
Nol
I have, since a few weeks, a lot of noise in my telephone and that is so hard that I can not make any calls because I can not hear the other side.
I also have 8MB bredband which works but not fast. I check the speed and that is 5MB downstream and 0,5 upstream.
I have one walloutlet, the one from Telia.
Can someone help me to solve this problem ?
Mvh
Nol
Check the spiltter plug for your broadband modem.
Then its probably arcing or corrosion in some connector(s), maybe in your house, maybe out on Telias/Skanovas line. Try to check with a phone directly where the line comes into the house, if its still noisy, report the failure to Telia.
Try with different phones, too, the phone itself could be faulty.
Try with different phones, too, the phone itself could be faulty.
If you call telia they can do some troubleshooting remote. maybe they can determine if the problem is before the ADSL modem or not. 5Mb may not be a capaity drop in Telias definition though....
I had very similar problems with noice and dropped ADSL capacity, it turned out some of the wires in the incoming cables where breaking.
/Abbe
I had very similar problems with noice and dropped ADSL capacity, it turned out some of the wires in the incoming cables where breaking.
/Abbe
Medlem
· västragötaland
· 1 547 inlägg
I understand that and I did not measure that before, I am the last one in line so 5MB could be fine
Then I also understand that the Telia line is not broken or something like that.
Question is why the telephone has to much noise ? That was not before.
Maybe Telia can check it online tomorrow
Then I also understand that the Telia line is not broken or something like that.
Question is why the telephone has to much noise ? That was not before.
Maybe Telia can check it online tomorrow
The broadband speed may or may not be reduced by the noise problem, but regardless, Telia should fix it since it affects the quality of phone calls.
Damaged, corroded, wiring or ingress of water in the cables are likely culprits. With a little bit of luck Telia will replace some lengths of cable and this may, in itself, improve broadband speed.
Damaged, corroded, wiring or ingress of water in the cables are likely culprits. With a little bit of luck Telia will replace some lengths of cable and this may, in itself, improve broadband speed.
Problem is solved.
Problem was 700 meters from our house in a 10 wire cable and one of the wire (our wire) was bad so they change our line too one of the other unused wire.
Broadband speed is the same
Thank´s to you all
Problem was 700 meters from our house in a 10 wire cable and one of the wire (our wire) was bad so they change our line too one of the other unused wire.
Broadband speed is the same
Thank´s to you all
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